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LiveSwitch Concierge

Website Add-on for Live Video Lead Capture

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Skip in-person visits. Make more money.

Avoid the drive and connect with customers through video meetings. Give instant estimates and support.
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how-it-works

your website (1)
1. A customer visits your website and clicks the bell.
2. connects to call (2)
2. The customer enters details and connects to a live call.
3. team is notified (2)
3. Meanwhile, your team is notified and an agent starts the call.
4. video-call
4. The agent connects with the customer over live video.
5. After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.

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5. After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.

benefits

✔️ Easy to deploy: Getting started with LiveSwitch Concierge only takes a few guided steps and your team dashboard is ready to go.
📞 Customer friendly: We've all been there: "Speak. to. A. Human." LiveSwitch Concierge makes connections with your team super easy so customers stick around longer & build trust quickly.
📱 Compatible: LiveSwitch Concierge video calls and the user dashboard work across any device and browser. No app downloads. No updates. Always ready.
ls-concierge-logomark-3dCustomizable: Pick your look. Set your color to match your brand, and choose corner placement on your website. 

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how it works mobile

1

A customer contacts you.

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2

Instead of scheduling an in-person visit, you use LiveSwitch Contact to text them a video meeting.

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3

The customer clicks the link and starts a video meeting with you.

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4

Over the call the customer shows you what job they need done and gets questions answered.

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5

You end the video call and send the customer an accurate estimate.

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6

Access the video call recording and job details whenever you need them.

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👥 Easy to manage: Manage leads and assign inbound calls to your team. LiveSwitch Concierge will always find the agent with the lowest call order who is free and assign them the inbound call. Plus, your live dashboard makes it simple to view team preferences and incoming leads.

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ls-contact-white-logo-horizontalLiveSwitch Concierge

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